How do I Activate My Device?

Before your device can be used, it must be activated. 
This process only takes a couple of minutes and is straight forward. 

1. Charge the Device
It's a good idea to charge the device for 2 hours before activation. This ensures the device will be ready to use after activation.

2. Obtain the 4 Digit Device Identifier
On the white outer box is a label containing the device identifier. This is the word "averions" followed by 4 numbers. The 4 numbers are the device identifier. This is also attached to the device itself on a label / tag. 

If you no longer have the label/tag or outer packaging, the device identifier can be found:
The last 4 digits of the long number printed on the back of the device (vie watch)
The 4 digits printed on the label on the back of the device (vie pendant)

If you cannot find your device identifier - contact our support team at support@averio.co.uk

3. Download the Mobile App
The best way to activate your device and to get the most out of it's functionality is to download the AVERio App. This is available for both iOS and Android. 
Alternatively, you can activate your device and get a limited experience by visiting https://my.averio.co.uk

4. Activate the Device
Once in the app, or on the My AVERio portal, you'll be greeted with 4 options. Select "Activate a Device":


You'll be informed that you'll need your 4 digit device identifier in order to continue - click "OK":

Complete the short form taking care to ensure you select the correct device type (watch or pendant) and the correct 4 digit device identifier:

Complete all fields, agree to the terms and privacy statements and select "Activate My Device":


5. You're Good to Go!
After activation, you'll receive a text message and email confirming that your device is active and ready to use. To get the most out of your device, we recommend using the AVERio mobile app which enables you to manage device settings, receive real time alerts and invite additional users.