Dashboard Front Screen Overview

Modified on Wed, 26 Oct, 2022 at 5:02 PM

This article is due an update to include new functionality.

Overview

The AVERio dashboard includes three main sections:

The top section provides an information "Tile" of each Service User and their recent device activity.
The bottom left section (heat map) is a summary of how many sensor activations there have been in total throughout the day for each service user.
The bottom right section lists the current pending alerts for each service user.

Tip: Tiles can be filtered to show All service users, only Active Service Users or only service users with Alerts via the filter in the top left corner

Information Tiles

Each service user is represented on an Information Tile which contains a variety of key information about the service user, including the most recent sensor activity.

Service User Name	Name of the service user
Multi Occupancy Flag	Service users can be marked as "multiple occupancy" which is useful if there are multiple residents sharing one room (such as husband & wife). This is useful when reviewing activity levels which can be significantly increased when there are two occupants triggering the same set of sensors.
Flat/Room Number	Flat/room number or name.
Number of Active Sensors	Lists the total number sensors assigned to the service user
Care Worker Login/out	If the service is using login/logout buttons for employees/carers, this shows the last date & time a carer logged IN or OUT.
Number of Pending Alerts	Lists the total number of active/pending alerts for the service user. This section will be highlighted red (along with the green tile border which also highlights red) if there are 1 or more pending alerts.
Most Recent Activity	Details the most recently triggered sensor and its location
Tile Border Colour	Service User Tiles have 3 conditional states. Depending on the condition, the tile border will display a different colour: Green: Service User is listed as active and has no pending alerts Red: Service Users is listed as active and has 1 or more pending alerts Grey: Service User is listed as "Away"

Heat Map (Activity Overview)

The heat map provides a simple overview of how much activity has been recorded for each service user throughout the day. This heat map defaults to show the current day. The number in each box represents how many sensor activations took place in that particular hour slot. The higher the number of sensor activations, the darker the colour of the box is. This helps quickly dentify dense periods of activity or periods where activity is entirely absent across a 24 hour view.

The filter at the bottom of the heat map helps to highlight specific numbers across the heat map for all service users.

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Active Alerts

With alerts enabled, any active/pending alerts will display in the activity alerts section. A pending alert is any alert which has been raised by the system which has not yet been actioned or dismissed by a user. Alerts are managed within the Service User details section of the application.

The active alerts section details the following information:

Time Raised	Details the time that the alert was raised. By default the system, displays the oldest alert at the top, but can be re-ordered.
Service User	Name of the service user the alert relates to.
Remark	Provides details of what the alert was raised.
Comment	The comment section allows the staff member to record any action that was taken in response to an alert being raised.
Attend	The Attend checkbox allows the staff member to record whether hands-on support was required i.e. a member of staff was sent to the service user in response to the alert.
Action	There are two possible actions when resolving an alert: Save: In order to save the alert, a comment must be added. The system will not allow the alert to be saved if a comment has not been added. The save option is denoted by a folder icon. Dismiss: Alerts can be dismissed (without a comment being added). The system was request confirmation when dismissing an alert. The dismiss option is denoted by a trash can icon.

Note: Any alerts that are actioned or dismissed can be viewed within the service user's alert history. The date/time and user who actioned the alert is also recorded.